Wellness Oncology & Hematology (“Wellness Oncology & Hematology,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website (“Website”).
This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through this Website. By using this Website, you agree to the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with our Website, we may collect the following categories of information:
Personal Information. You may voluntarily provide information such as:
- Name
- Email address
- Telephone number
- Mailing address
- Preferred appointment date or time
- Insurance information (if submitted)
- Information you provide through contact or appointment request forms
Please do not submit highly sensitive medical information through Website forms unless specifically requested by our office.
Automatically Collected Information. When you visit our Website, certain information may be collected automatically, including:
- IP address
- Browser type
- Operating system
- Device type
- Pages viewed
- Time spent on the Website
- Referring website
- Date and time of your visit
- General geographic location
- Website usage statistics
This information helps us improve the performance, security, and usability of our Website.
How We Use Your Information
We may use your information to:
- Respond to inquiries
- Schedule appointments
- Contact you regarding your request
- Improve our Website and services
- Monitor Website performance
- Personalize your experience
- Maintain Website security
- Comply with legal obligations
- Prevent fraud or misuse of the Website
We do not sell your personal information.
Cookies and Similar Technologies
Our Website may use cookies, pixels, and similar technologies to:
- Remember user preferences
- Analyze Website traffic
- Improve Website functionality
- Measure marketing effectiveness
- Enhance the overall user experience
Most browsers allow you to disable cookies through your browser settings. Disabling cookies may affect certain Website features.
Analytics and Tracking Technologies
We may use third-party analytics providers, including services such as Google Analytics and similar technologies, to better understand how visitors interact with our Website.
These services may collect information including:
- Pages visited
- Time spent on pages
- Browser information
- Device information
- Approximate location
- Referring websites
This information is generally collected in an aggregated or de-identified manner and is used solely to improve our Website and user experience.
Appointment and Contact Forms
Information submitted through appointment request forms or contact forms is used only to respond to your inquiry, assist with scheduling, or provide requested information.
Submitting a form does not establish a physician-patient relationship and does not guarantee an appointment.
Please do not use Website forms for medical emergencies.
Text Messages and Email Communications
If you provide your telephone number or email address, you consent to receive communications related to:
- Appointment scheduling
- Appointment reminders
- Responses to inquiries
- Administrative communications
- Practice-related updates regarding your request
If you choose to receive text messages, message and data rates may apply depending on your wireless carrier.
Marketing communications will only be sent where permitted by law or with your consent when required.
Protected Health Information (HIPAA)
If you become a patient of Wellness Oncology & Hematology, certain medical information may be protected under the Health Insurance Portability and Accountability Act (“HIPAA”).
This Privacy Policy applies only to information collected through this Website and is separate from our HIPAA Notice of Privacy Practices, which governs Protected Health Information collected during the course of providing medical care.
Artificial Intelligence (AI)
To improve the educational experience and presentation of our Website, portions of the Website—including written content, graphics, illustrations, and images—may be created, edited, enhanced, or assisted using artificial intelligence (“AI”) technologies.
AI technologies are not used to make medical decisions regarding patient care through this Website.
Any information you voluntarily submit through Website forms is reviewed and handled by authorized personnel in accordance with applicable privacy obligations.
Third-Party Websites
Our Website may contain links to third-party websites, social media platforms, educational resources, insurance providers, or other external websites.
We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
Sharing of Information
We may share information:
- With service providers who assist in operating our Website or business
- When required by law
- To comply with legal obligations
- To protect our legal rights
- During a business transfer, merger, or acquisition
We do not sell or rent personal information to third parties.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no website or method of electronic transmission can be guaranteed to be completely secure.
Data Retention
We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Children’s Privacy
This Website is not directed to children under the age of 13.
We do not knowingly collect personal information from children through this Website. If we become aware that information has been submitted by a child without appropriate parental consent, we will take reasonable steps to delete that information.
Your Privacy Rights
Depending on your state of residence, including California, you may have certain rights regarding your personal information, including the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information, subject to applicable legal exceptions
- Request information regarding how your personal information is used or disclosed
- Exercise other rights provided under applicable privacy laws
To exercise your privacy rights, please contact us using the information provided below.
California Privacy Notice
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), where applicable.
We do not sell or share personal information for cross-context behavioral advertising as those terms are defined under California law.
California residents may contact us to exercise any applicable privacy rights.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or Website functionality.
The updated version will be posted on this page with a revised Effective Date.
Your continued use of the Website after changes are posted constitutes acceptance of the updated Privacy Policy.
Contact Information
If you have any questions regarding this page or your use of this website, please contact us:
- Website
- wellnessoncology.com
- Phone
-
(818) 346-1773 · West Hills(818) 705-3900 · Tarzana
- Address